Everything You Say
Here are all the lovely things people have said about our service over the past ten years.
Just took delivery of my ridgeback, overjoyed with the results, decided on some last minute changes and your work and quality of work is outstanding, thanks so much!
Christian . Saturday, May 4, 2019.
I broke my bike chain 4 miles from this service during a charity bike ride. They were absolute lifesavers-fixed my chain and got me in my way so efficiently and friendly set ie-i cannoI thank you enough-i I finished the race because of you! I will always recommend!!!
Nick Hart. Saturday, September 22, 2018.
Great service as always. Work completed on time, with passion and at a great price. Collected and delivered too! Thanks James
David Treadwell. Sunday, August 19, 2018.
Thank you so much for the top notch service on my ageing bike. I see a lot of people on here saying that their bike feels like new after one of your services, and I can totally vouch that it's true! I don't think my bike has ever felt so solid and smooth after a bit of TLC from you guys. Many thanks for a friendly professional job, James
James. Friday, June 22, 2018.
The team serviced my bike before doing the LBL. Bike ran silent and deadly and was a joy. Not what I can say about the route! Thanks muchly
Sidd Nene. Friday, May 4, 2018.
After years of neglect my bike was in a bad way but after a the service from South Coast Bikes it is like new again. Now rides really well !! Very professional service by people that know what they are talking about and the pick up and drop of service was excellent. I heard of this service through word of mouth and will definitely be recommending South Coast Bikes to my friends.
Keith Hayes. Wednesday, April 18, 2018.
Just had my Boardman serviced, came back just like a new bike. Customer for life . Thanks scb
Andy Scott. Friday, February 2, 2018.
Incredible service and my bike came back looking brand new. Why use anyone else??
Marc Thompson . Saturday, October 14, 2017.
very understanding, helpful and proffessional rebuilding of a damaged Dawes Galaxy. Thankyou. I am very pleased with a better bike. Runs like a dream. cheers
john. Thursday, September 21, 2017.
South Coast renewed my poor old neglected bike and not only does it now ride like new, it's also looking far more healthier! I'd like to say a big thank you to Dan and Aaron for their hard work and (no doubt) perserverance! I'll certainly be using SC to service my bike in future, you now have another loyal customer. Can't recommend these guys enough :)
Ana . Monday, September 11, 2017.
I just want to say Thank you all at South Coast Bikes for keeping me on the road for the past 12yrs. What am I going to do now "up north". My bike feels amazing this time , as always, and I have had a little tour de sussex over the past 7 days. Thanks again you are the best
Julia Devlin. Wednesday, April 26, 2017.
Thanks again for sorting out the problems on my Roberts today. My gears now change perfectly! I am so happy with the excellent service you have provided.
Laura. Sunday, April 2, 2017.
The team at SCB have completely revived my old Condor steel racer. It now rides like a dream retro racer. Very grateful for an excellent service all round, highly recommended, thanks!
Hugo Wilson. Monday, March 20, 2017.
A particularly complex refit carried out with aplomb! Superb attention to detail. As always, every element of customer service & after-sales service impeccable. Smile hasn't left my face! Thanks guys
Rob Gluckman. Friday, February 3, 2017.
You guys are amazing! I'm so pleased with the work you have carried out on my bike, it now goes like a rocket and is a real pleasure a ride now! I feel this is money well spent. Thank you very much! :)
Tom Arnold. Tuesday, January 3, 2017.
Excellent service, with free pick up and delivery! Its like getting a new bike for the cost of a service. Cheers Guys.
Derek Raven. Tuesday, December 20, 2016.
Had my bike picked up from my work place ,received a call about what needed doing on my bike.all repaired received a call bike was done same day rang them arranged for bike to be delivered to home address no problems bike feels like new great job done thanks guys
Graham meeney. Monday, November 21, 2016.
sent my bike in for a service and to fix the derailleur. after it came back it felt like a new bike. confirmed repeat customer here!
RICKY. Saturday, October 15, 2016.
Just to say thanks for getting my bike back on the road, I used your service as I needed my bike picking up serviced and returned as I had no way of getting my bike to you myself. I found the service very proffesional with polite staff and my bike looks great. I will use you again especially as your company went the extra mile in picking my bike up even thou I was outside your pick up area.lol.
Simon wells. Monday, August 8, 2016.
Friendly, professional and efficient service. I was kept informed at each step and the work was completed to a high standard at a sensible price. Will be using you again - thanks.
Paul Glyne-Thomas. Thursday, March 10, 2016.
The only possible explanation for the transformation youâ€™ve achieved with my bike is that you went out and bought me a new one! Fantastic job â€“ many thanks indeed!
Mike Pelton. Monday, December 7, 2015.
A massive thank you to you guys! My bike has been transformed, can't believe it's the same bike! Would highly recommend you to everyone I know. Thank you for a top top service!!
Carly Foley. Thursday, May 14, 2015.
What a fantastic service. My bike was in dire need of some TLC and these guys have restored it to its former glory. Not only did they pick up and drop off at a time that suited me but the cost was also very reasonabl and my bike feels like new (In fact better than new!)
I will definitley be using this service again and will tell all my friends to do the same!
katy. Sunday, May 3, 2015.
For a first time usage of your services you are brilliant! Serviced my old Puch Elegance very quick service pick up Thurs morning ready Saturday. My bike runs perfect now, looks great too. Price was just right I'll be using you again you are great.
Helleberg. Saturday, May 2, 2015.
Brilliant service as always. Would not trust anyone else with our bikes. Always there with a friendly attitude . SCB have kept my well ued bike going for over many years. Thank you
julia devlin. Wednesday, January 14, 2015.
Haha - just rode my beloved and much used Whyte for the first time since getting it back from SCBikes where it's had a thorough servicing and it's brilliant. Felt like I had an extra couple of gears and couldn't help grinning during an off road descent cos everything felt so tight and secure(headset, suspension, brakes). My first time with SCBikes but I'll definitely be back again!
John. Monday, September 1, 2014.
My 5 year old board man was needing a bit of TLC so decided to use SCB again.
Guy came round promptly and checked bike over and saw exactly what was needed(a lot) They also rang me before adding a new chainring and telling me the price.
bike came back and its like new, although did get a shock on how good the brakes are now.
great job SCB
mick. Thursday, August 7, 2014.
The guys did a complete overhaul of my 9 year old GT iDrive 2.0 MTB and prepared it for use on road ready for London to Brighton. Feels better than new and really looking forward to the 50 mile road ride and then for afterwards swapping the tyres to get back on the trails. Excellent service and great advice on work needed doing.
Darryl Griffiths. Thursday, June 12, 2014.
Major Service and a few parts came to Â£70 which I thought was allot. However... the bike feels like new and I canâ€™t believe the difference. It has to be one of the best Â£70 Iâ€™ve ever spent. I would highly recommend these guys. Fantastic service all round. Picked up the bike and gave me a rough estimate then called to let me know the exact cost before completing the work. Delivered the bike with a thorough handover as to the work carried out and what I should do to maintain the work. I think Dan carried out the work and as stated earlier the bike is as good a new (in fact now feels better). London to Brighton this Sunday and now with the work carried out I might have a fighting chance of finishing in one piece. Highly recommended.
James Williams. Thursday, June 12, 2014.
Easy to summarize: Great service, great results, sensible prices.
Couldn't be happier.
Dave Pittwood. Sunday, June 1, 2014.
I have had my Specialised bike for 5 years and now after Josh at South Coast Bikes fixed my problems as if with a magic wand it has NEVER been so good ! From my previous experience with this company service is second to none, first names rememberer, and a warm genuine hand shake in conclusion of business. Free pick up and delivery an added bonus . Thanks guys !
Stephen Taylor. Monday, May 26, 2014.
Puncture over Christmas. Great service from Andy. Always have bike serviced here and would not go anywhere else. Brilliant local business.
Mike. Wednesday, January 1, 2014.
Fantastic service. Will be recommending you to all my biking friends. Son extremely happy with renovated bike.
Matt Weir. Thursday, September 5, 2013.
Thanks for sorting out my folding bike yesterday. Took it for a spin afterwards, and it's dramatically improved - brakes are now smooth & strong. Gears change perfectly, and the chain no longer falls off. All issues fixed. Very happy - thank you!
Paul Scott. Thursday, August 22, 2013.
Got by bike back last night and flew up the Lewes Road this morning. So smooth it felt like I was on a magic carpet. Another great job by the South Coast Bikes team.
Simon T.. Wednesday, August 14, 2013.
Thanks Matt. My old beloved blue Specialized Crossroads is running like I never knew it could. Thanks again.
Anne-Marie Isaacs. Friday, August 9, 2013.
Been using these guys since they opened, cannot find fault in any of the services offered, always helpful and the quality of work and advice is second to none, looking forward to their help and services for the next 10 years, Graeham
Graeham Mackenzie. Wednesday, July 17, 2013.
After having my bike stolen, a friend gave me an old neglected bike. The guys at SCB transformed it into a very useable bike at a reasonable cost and in only 3 days. Having previously used other bike servicing companies in the Brighton area, I would definitely recommend these guys from now on. Thank you.
George. Monday, June 10, 2013.
After some time in storage and some mangling after someone attempted to nick it, my bike looks amazing after being through the South Coast Bike guys' hands. Fantastic work and they dealt with my queries swiftly. Will definitely recommend to others.
Megan Jones. Saturday, June 8, 2013.
Just a quick pat on the back from Australia. A random Google search led me a link on using ears on your site-fantastic! I like your style. Peter
Peter. Monday, May 13, 2013.
South coast bikes recently modernised an old peugot bike for me. Excellent service and excellent result. Would highly recommend!
Owen. Saturday, May 4, 2013.
Just a quick note to say "thank you". Just had my Cube GTC road bike serviced and some work done on it... bike feels better than when I bought it.. rides brilliantly and just great friendly customer service... can't recommend highly enough !!
Justin. Wednesday, March 6, 2013.
Thanks for the prompt, efficient and friendly service. The bike looked and felt great after you had worked on it and I really appreciate the printed breakdown of what needed doing. Cheers.
Michael McCoy. Tuesday, February 26, 2013.
Great service - already used the guys for a service - very helpful with arranging pick up and drop off. Speedy & good quality bike service - excellent communication and advice. My bike came back a bike in great shape & on time. I have used several shops in town but they are without doubt the best I have used.
Gerrard Martin. Tuesday, January 29, 2013.
I have now received my bike back and just wanted to say how impressed I am with the service! My bike feels even better than when I bought it! I shall definitely be recommending you and shall use the service in the future!
Suzanne. Tuesday, January 8, 2013.
Third time I gave used SCB and yet again impressed with excellent standard of work and customer service, well done SCB!!
Paul Walters. Sunday, December 30, 2012.
Huge accolade. After 5 years in my garage, unused, a home for spiders, my Peugeot is like new. First class, courteous, speedy, informative estimate and marvelous result. Worth every penny. Even organised a sunny sunday for me to test it! Thrilled.
Audrey. Sunday, November 11, 2012.
Had my bike serviced and it needed a lot of TLC its nice to see a company who loves what they do and kept me informed all the way and now my bike is a pleasure to ride no more clunking gears and a rattling frame. Cheers guys
Kenny. Sunday, October 28, 2012.
Just picked up my Trek, thank you Simon for a top job! Can't recommend you enough, just brilliant!
Sophie Leach. Wednesday, October 17, 2012.
My bike is like new! Thanks for a great service and very speedy return of my bike!
Mandy. Monday, October 15, 2012.
Great service all around. I needed my bike checked for a last minute charity ride entry. My bike was picked up on the friday and back on the Saturday. It rides like new and tuned to perfection. Many thanks. Carine
Carine Buchanan. Tuesday, October 2, 2012.
South Coast Bikes service was excellent, starting with a quick call and assesment of my bike on collection, with a honest a good quote on the price to fix my bike, to a prompt return of my bike riding better than new, I will be a returning customer and value this easy to use company.
Fay Soopraya. Wednesday, September 12, 2012.
Superb service, they picked up bike and dropped it off when they said they would! Bike came back gleaming and felt like new. Will never go to a big bike chain again to get my bike serviced!
Alistair. Monday, September 10, 2012.
They were happy to revive my ancient, knackered, much-loved racing bike which is working like a treat now. It was so nice that they could see its value, unlike a couple of other bike places where I got dismissive comments and the advice to buy a new one. More recently they went out of their way, quite literally, to help me with a freak problem with my other bike.
Karin Jaschke. Sunday, August 26, 2012.
1st class friendly service. My Aramis tourer now rides better than new ! Excellent service at a very reasonable cost. My Pennine race bike will be with you soon!!! Thanks again guys.
Mal Williams. Monday, August 20, 2012.
Bike was picked up on time on Monday morning, had a call on Tuesday mid-morning saying they were just starting, then had a call at about 2pm saying it was all done and would I like it back that evening! Score! Bike runs like an absolute dream - feels better than when it did new! Highly recommended, will certainly be using again
Mark Braithwaite. Wednesday, August 15, 2012.
Super impressed with the scb service. After my slightly ham-fisted attempts to fix my wife's Trek Halfords wanted £150 to fix it and suggested I buy one of their BSOs (read the article on the scb website). scb charged us less than half the Halfords quote, picked the bike up on Saturday morning and we had it back on Monday afternoon working like new and totally transformed. Thanks again.
Jez Kearns. Tuesday, August 14, 2012.
I am very pleased with your operation. My bike feels new again. Andy seems to have done an excellent job. Collection and return operation system works very well.
Phil Munson. Saturday, August 11, 2012.
Great service. Took my almost new Trek 7.6 FX in to South Coast Bikes after a minor accident and a problem with the gears autoshifting. Evans (who I bought it from) had looked at it, said it was ok but could not diagnose the problem. South Coast spotted the issue instantly (bent rear derailler mounting bracket) and fixed it in 20 minutes. Impressed !
Dave Leckie. Saturday, August 4, 2012.
Just had my bike serviced by SouthCoastBikes.co.uk and I have to say that the service I received was fantastic. The collected when they said they would(Sat am) and the bike was ready 24 hours later, and I was able to collect on the Sunday. They offered to deliver as part of the service, but it was more convenient for me to collect. I'll definitely be recommending this company and will use them again!
Alex Byford. Monday, July 23, 2012.
Just had my bike serviced for the London to Brighton. It ran like a dream all the way . Thanks Ben for working on it.. very quick turnaround. I'll be back again. Suzy
suzy. Wednesday, June 20, 2012.
A very big THANK YOU to all at SCB for your sterling efforts on our ageing Cannondale Tandem before our Brighton>Paris>Brighton trip We had a fantastic ride, 350 miles in total and not one hiccup, gear slip or problem. You guys are the best Nigel and Frances
Nigel Thomas. Thursday, June 7, 2012.
Thanks very much for transforming my tired, no brand bike into something very special
GND. Saturday, May 12, 2012.
Was highly recommended South Coast Bikes by a friend and was not disappointed!! The pickup service made it easy to fit in with a busy schedule, and the quoting system reasonable and realistic. The job was done super promptly and expertly! The first ride on my trusty old racer felt like riding a new bike and just felt so cool...almost shed a tear! Thank you South Coast Bikes! You guys rock!
Liv. Wednesday, May 9, 2012.
Took my newly serviced bike out for a 30 mile trip today. Thanks for doing a great job on my ageing mountain bike - runs like new!
Steve Clarke. Sunday, April 15, 2012.
Thanks a lot guys, my bike is now running so much better. Your customer service is exceptional.
Az Ahmed. Thursday, April 5, 2012.
Fab service! We cant recommend you enough.
josie osborne. Wednesday, April 4, 2012.
I have had my bike for about 3 years. During this time I have had a few services at other bike shops which have been ok and kept it running. 3 months ago the gear system went and I stopped riding it. Since then it has been left outside. To be honest I thought it had seen the end of its days. However I decided to call up Southcoast bikes to see if they could get it back on the road. I found the service to be second to none they were very friendly and helpful. When they came to give me a quote they gave me all the options. It was a little more expensive than I expected because the bike needed a complete overhaul. They returned it to me two days later and I was, and am, truly amazed. My bike looks like new. It runs better than it has ever done even when I brought it new. Thank you so much to the team. I’m looking forward to moving to London and spending many happy hours on my new bike!
JP Burn. Saturday, March 31, 2012.
I just would like to say how impressed I was with the excellent condition of the my bike when returned any the excellent customer service. Thankyou south coast bikes.
Paul Walters. Thursday, March 29, 2012.
I have a 6 yr old bike which has had zero maintenance. I nervously booked this system, and was pleasantly surprised by the fast and professional service that I have received. The bike is now like new and has a new lease of life. This is an excellent customer experience, and the price was very fair.
Mike Friel. Friday, March 16, 2012.
Quick note to thank you for sorting out my bike.. it actually feels like it's a new bike now. fantastic service thank you
Lewis Broad-Ashman. Wednesday, February 15, 2012.
My bike was in radical need of an MOT, was picked up and delivered again when promised and is as good as new. The saddle was too high to ride when returned to me, but one quick call to SCB and Matt came round to adjust the saddle height the same day. Great service.
Ed Cuzner. Tuesday, February 14, 2012.
I was so pleased to receive my bike back following Monday after pick up previous saturday. It had had great service in which Matt apparently came in to do especially on his day off! It had already gone in for a previous service with Evans, cost: £125 with a £10 discount voucher.. They did admittedly give me new chain. But when I cycled Monday it felt different, the brakes worked fine and you could tell it had been thoroughly checked over. It only cost me £41. My bike is white and it had even been cleaned :). Thank you to Matt and Andy and everyone at South Coast Bikes. Good job.
Anna Robinson. Tuesday, February 14, 2012.
Great service! They kept me fully informed of problems they had detected with the bike on a full service and presented me with several cost effective options. The bike now runs superbly - Thanks Guys!
Paddy Orrell. Monday, January 16, 2012.
Thanks to South Coast Bikes, my old bike is in better order than it has ever been - really good service and a great job. If bikes could purr contentedly, mine would be now!
Neil Schofield. Friday, October 28, 2011.
It's the first time I have used the services of South Coast Bikes, and I have to say, I am impressed. The pick-up was on time, Andy was friendly and helpful. The bike returned and everything was first class. Now I have all my gears. Just have to train now for the London - Brighton. Err! Thanks again. Highly recommended.
Alan Price. Monday, October 24, 2011.
Thanks for doing a fantastic job on servicing my bike. It feels like new again. Really pleased with the results. Didn't need a new bike afterall. Thank you.
Jinny. Wednesday, October 19, 2011.
Wow! I am impressed, they really did an excellent job on my bike and it was good value too! To find a company that you can really trust is truly a rare thing indeed! I will now recommend South Coast Bikes to everyone! Thank you SCB for a wonderful job done.
Jason Turner. Sunday, October 2, 2011.
Wow!! What can I say! You collected my son's bike promptly (and to say it needed a bit of TLC would be an understaement), basically overhauled it, and returned it as promptly as you collected it. It is like a brand new bike.... I really, really did not expect so much. My son is so chuffed!. I will definitely recommend your company to others and will defintely be a returning customer. Thanks once again to the 'team'.
Richard E. Saturday, October 1, 2011.
Thanks for a superb job of turning my wreck of a bicycle into a brand new bike. Well worth the money .
Rod McI. Thursday, August 25, 2011.
You made my 10-mile round commute a joy to do again! After the service my bike is a joy and so easy to ride again. It shaved 7-minutes off my commute time and I hardly broke a sweat, compared to the huffing and puffing wreck I used to be when I arrived at work. The only downside is, I was relying on the daily huff'n'puff workout ride to get me into my wedding dress in October. Now I'll have to do some 'proper' exercise... Cheers guys!
Rachel. Wednesday, August 10, 2011.
I'd been having problems with the gears slipping on my mountain bike for 6months. I had taken it to two different cycle places over a two months period but neither had fixed the problem despite not insignificant costs. I gave up and went back to riding my 20year old bike until I was given the South Coast Bikes Postcard. One last attempt I thought, and am I glad I did. Within 24hours my bike was returned and I can honestly say it is better now than when I collected it from the showroom 5years ago. I will make sure I pass on your details to anyone I know who has a bike. Thanks to the whole team!
Jeanette. Thursday, July 14, 2011.
My bike needed sorting out properly after being in storage for a year. SCB happened to drop a card through the door- I phoned them, 24 hours later my bike was 100% - expert service and so convenient. I really appreciated this service; Thank you! Chris Rose
Chris Rose. Wednesday, July 13, 2011.
Briliant service. my bike looks great, and runs like new. Thank you. I will recomend to everyone i work with, 3000 at Amex ;o)
Damian Smith. Wednesday, July 6, 2011.
What a great site. I've been reading several very clear and informative articles this morning and put you into my "Favourites" as a result. I don't suppose you'd collect my bike from Suffolk would you???
Stuart. Wednesday, June 22, 2011.
Transparent pricing, great service, top fellas ...
Steve Green. Tuesday, June 21, 2011.
Excellent service from start to finish and the bike is running perfect ! Manythanks
K . Harris. Wednesday, May 11, 2011.
Hi, Gave you two bikes to service, a road and mountain bike. The guy who collected them thought that the suspension could not be fixed and would need a new fork but - to my surprise - you returned it working again! Both bikes now working like new. Thanks - great job.
Tim. Saturday, April 9, 2011.
Fantastic service, my bike looks amazing! Looking foward to taking it out for a spin. Thank you!
Gemma Doe. Friday, April 1, 2011.
Absolutely awesome service and top guys to deal with. Had my road bike looked at after a year or so without a service and it has never run better. Have also popped back with a couple of little tweaks since and the guys did it straight away. Top drawer - would recommend to anyone with a bike worth spending money on!
Matt Reeve. Thursday, March 31, 2011.
Brilliant! Your customer service is second to none, your prices are unbelievable for the right reason and my bike which went away running like a pig has come back better than new. Ta guys.
Steve P. Friday, March 25, 2011.
Just rode my bike to work after getting it back from you guys...think I can leave a bit later in the morning 'cos I flew here!! Fantastic job, great service, many thanks.
Warren Sanders. Wednesday, March 2, 2011.
When I rode my bike home after SCB dropped it back to my work, it felt like I was riding a new bike! Great service and high quality workmanship!
Howard D. Sunday, February 27, 2011.
Fantastic friendly service as ever. Your assement of my bike allowed me to make a balanced choice on whether to repair or replace.
Stuart Robinson. Thursday, January 27, 2011.
What an excellent service! The pick up and drop off really makes it hassle-free to get your bike tuned up ready for winter riding.
Laura R. Friday, November 26, 2010.
Friendly & extremely professional. My bike didn't ride this well when I bought it new. I am chuffed with the work they have done and will use again & again. Thank You SCB!
Ian Cox. Saturday, October 30, 2010.
Pickup/drop off service exactly what I need as I work. Replaced and serviced all items so much so that the bike felt like new again, slick gear changes, trued wheels and brakes that work. Excellent work.
Robin Biswas. Monday, September 13, 2010.
What a truly professional service - my bike was away for 48 hours and came back like new. The price was excellent and standard of service first class. I would recommend to all to use these guys
Rupert Blake. Friday, September 3, 2010.
thanks for the quick turn around on my specialized epic gave it a quick test tonight and can honestly say it rides better than the day i bought it .excellant service and very reasonable price will recomend you and be back thanks to every one.
darren willard. Tuesday, August 31, 2010.
I gave you my bike in sore need of attention, you have given it back slicker, more efficient and more sparkly than when I first bought the bike. Your customer service is top notch and your prices very very reasonable. You guys will be the recommendation I make to anyone in need of bike assistance. Thank you so much :o)
Nat. Friday, August 13, 2010.
Thanks for the great job you did servicing and repairing my Brommie. It seems to ride even better now than the day I rode it new from the shop. I'll definately be back with more bikes.
Bill Rutter. Sunday, August 29, 2010.
Many thanks for the rapid turnaround on my Dawes Super Galaxy. I rode it to work this morning and it runs like a dream, I'm all set for my tour in France in October! I would not hesitate to use South Coast bikes for any servicing in the future.
Gordon Eady. Thursday, August 26, 2010.
Having just taken delivery of my very old Diamond Back - she is like new again!!!. I can't thank you enough... excellent service, will definitely use again and recommend to all my friends.
Amanda Jackson. Saturday, August 7, 2010.
WOW. My enjoyment of cycling has been rejuvenated due to the brilliant service to my bicycle. Another happy customer.
Dennis Reddick. Monday, July 26, 2010.
Thanks for doing a great job on my bike. She's back to her old self and feels solid and responsive again, just like new. I will definately be using you again in the future.
Neville. Thursday, June 10, 2010.
A big thank you SCB for doing an excellent job on my folding bike... after 4 years of hard cycling and chucking on and off trains it was in dire need of some tlc! You've done a fantastic job - it's like new now. Great service, fast & friendly and reasonable - "one day all bike repair shops will be this way..." Cheers Chris
Chris Capron. Thursday, May 27, 2010.
Late Sunday afternoon - Klein bike plus two other wheels out of action - email enquiry to SCB with almost instantaneous phone call back! Monday 8.30 am - Collected from home Monday PM - Klein and two wheels fixed perfectly Tuesday evening - By arrangement, delivered back home More like a professional Formula 1 pitstop than the usual bike-shop malaise, waiting times and poor service.
Chris Mason. Wednesday, March 24, 2010.
hello many thanks for turning my old bike into a new bike. i didn't realise so much was wrong with it. great work.
Paul Farrington. Sunday, March 7, 2010.
My 70's racer came back to life after few hours with their caring hands. It is faster than ever. But what is more, the new parts they fitted match incredible well the old school style of the bike. This brilliant service is just the result of professionals who love their job. Thanks.
Sergio Abendivar. Tuesday, February 23, 2010.
Thank you so much for an excellent job. My bike really does feel new. I was particularly impressed how you managed to pick it up and drop it off in all that snow! You kept me well informed and did exactly what you said you were going to do. I will certainly recommend you to all my friends.
Maggie Peake. Monday, January 18, 2010.
I was having trouble with my gears on my Rayleigh touring bike since I bought it. I'd already taken it to another shop in Brighton to be fixed, but it wasn't. Even after I paid £10 for the service! At the end of my tether with it I called South Coast Bikes. I was apprehensive at first because it cost £41 and my bike only cost me £36, but it was completely worth it. It rides better than it ever has and I'm sure I will get countless pleasurable rides out of it in future. I would definitely not go anywhere else while I am still living in Brighton. Many thanks guys! :)
Sarah. Tuesday, December 1, 2009.
Just wanted to say thanks for the fantastic job you did on the bike. Door to door service and great prices too. You work long hours though; hope you get to have a social life in there somewhere! Continued Success. Baz. (Saltdean)
Barry Youngs. Sunday, November 8, 2009.
Problems with my front changer were fixed but revealed other issues. Became a bit of a problem with my front gears but SCB's guys persevered and even ended up replacing my front spindle at no charge. It took a few hiccups and while to get there but eventually I had a bike that was a lot better than when they took it. Pickup & delivery was excellent too. Nice one guys.
Stephen Watson. Wednesday, September 23, 2009.
As a South Coast virgin I am blown away by the service these guys offer. From a prompt collection, through the clear quote provided, the drop off at the promised time and the standard of work they exceeded my expectations at all times. Highly recommended and I'll certainly be using them again…
EnKayTee. Tuesday, July 28, 2009.
Great explanation of the transmission components and operation. Very useful tips on good practices for gear changing and minimizing gear wear. Thanks.
Mike Weaver. Sunday, July 19, 2009.
excellent service would highly recommend thanks lins :)
lins. Wednesday, August 5, 2009.
My bike broke two days before my bike ride to paris. They fixed it my bike and delivered it back to me the next day so that I could do my ride. Brillant service and quality work. Would recommend to all. Thank you
Chris Howard. Wednesday, July 15, 2009.
Thank you so much for servicing my bike. Fast, very efficient, excellent service. Car Service dealers please take note because South Coast Bikes could teach you how it should be done. I am so pleased thank you.
Richard Johnson. Saturday, May 9, 2009.
THANKS GUYS YOU HAVE FIXED THE PROBLEM THAT WAS BUGGING ME FOR AGES. GREAT CUSTOMER SERVICE AND NOTHING WAS TOO MUCH TROUBLE. I HAVE RECCOMENDED TO ALL MY FRIENDS
PAUL TAGGART. Tuesday, March 24, 2009.
I have been using South Coast Bikes for a few years now, and there really isn't anything else like it. Sometimes the final charge is higher than quoted but that is usually because they are so thorough in checking the bike over and fixing it properly.
Nigel. Thursday, January 15, 2009.
Hey you guys Rock! i use my bike every day sun,wind or rain for work band rehearsals etc and whenever something is up with it (which is once or twice a year) i always come to you because of the Awesome job you do and you always get it back to me when i need it, thank you.
Dean. Monday, November 3, 2008.
been back to you guys four times now - always worth paying above the bog standard for great customer service and quality work like this. you guys are indeed one of the few businesses in this world I'm happy to hand money to knowing I'll get top value! Totally trustable.
Rich. Wednesday, October 22, 2008.
Totally awesome and utterly accomadating to my needs. Bike rides perfectly now. Cheers lads for a fantastic service. Will be back again.
Jon Hill. Tuesday, October 21, 2008.
Just reading the web site makes me wish I lived less than 250 miles away. I have a great LBS but this sounds like a luxury day out at the spa!! Can't be a customer but I wish I could
Paul. Tuesday, September 23, 2008.
It's funny. I don't leave feedback on websites. But South Coast Bikes have been looking after my bikes for the last few years now and every time, without fail, they do a great job. I trust what they say and know that if I have any questions, they'll sort it. Nice one.
Julian Panico. Friday, July 4, 2008.
Great friendly service, very impressed and will use them again.
Claire Fowler. Wednesday, July 2, 2008.
I have a SpecialBike. It's smoooooooooooth…
Simon. Wednesday, February 27, 2008.
It's like having a new bike! Many thanks for all the work you did on my 'Smarty Jones'. In particular, I am delighted to have the computer back and Smarty so nice and clean. It makes cycling even more of a pleasure.
Clare Rogers. Friday, May 16, 2008.
My bike really enjoyed its spa break at south coast cycles and wants me to ride it ALOT so it can go back soon... thanks for making my two wheels better than new!
Maria. Tuesday, March 25, 2008.
So so happy what you guys have done to my bike, runs like a dream.....Thanks Damion
Damion. Tuesday, February 19, 2008.
Just been out for a spin on my newly tuned bike - fantastic! Thanks guys for such an efficient, professional job with brilliant service - much appreciated. I will be recommending you to anyone I know with a bike!
stephen oswald. Tuesday, February 12, 2008.
Another good repair! Thanks again. Perhaps I should have SHARES in your Company!
Rex Orr. Monday, February 18, 2008.
Excellent service, especially the collect and return aspect. My old bike drove like new today, many many thanks. I especially appreciated having 4 brake pads again!!!!! Will recommend you to all my colleagues at Brighton & Hove City Council.
Sue H. Thursday, October 25, 2007.
I wish more of my friends lived in the area so they could take advantage of this fantastic service. My bike has never been this smooth to ride. It's better than new ...if that's possible. Just brilliant. Can't recommend you highly enough.
Dawn Thorpe. Thursday, November 8, 2007.
Another good experience from you guys! Thanks alot for fixing my bike! I can now cycle to work again! :) Cheers. Rex
Rex Orr. Wednesday, September 19, 2007.
Excellent service - friendly, fast and professional. All questions answered without being patronising or bamboozling. And my bike is now a joy to ride. Great!
Libby Carter. Friday, August 31, 2007.
Thanks heaps SCB. Best service my bike has ever had. Feels like new,the breaks have never felt so sharp. Great service. I'm afraid you're now stuck with my bike!
Sidd Nene. Tuesday, July 31, 2007.
Excellent service! Picked up, fixed and delivered the same day. Highly recommended and will be using in the future.
Mal Burden. Thursday, June 14, 2007.
Excellent service. Pick up, drop off and a job well done. You have my business next time. thanks
Robin. Friday, May 18, 2007.
SCB did a great job refurbishing a tired Specialized Endro Comp back to life with a completely new XT drive and chainset. Better than the race mechanics i had when doing the UCI rounds. Many thanks Paul for a new lease of my bike has had. Will be recommending to many fellow freeriders!
Sean Mitchell. Monday, April 16, 2007.
Thanks Paul - within a week of getting my ride back in mint condition, I'd already booked in my son's bike as the speed, quality, price and trust that my bike was being cared for, was enough to convince me to return and return again to South Coast Bikes
Neil Smith. Wednesday, April 4, 2007.
My brother David and my partner Steven have both brought their bikes to you and have been very happy with results. They feel they can trust you for your professionalism, expert knowledge, speed and a passion for excellent communication and customer care. None of which they experienced with Halfords which was frustrating and soul destroying - their staff do not have a passion for bikes nor a motivation to satisfy customers!
Didi. Monday, February 26, 2007.
Brilliant service. Struggled since Christmas to put an 'internet' bike together! I gave up! South Coast Bikes to the rescue!
Rex Orr. Wednesday, January 17, 2007.
Wonderful service! Fabulous to have our bikes in such tip top condition at a reasonable price.
Jeni Sharpstone. Tuesday, January 9, 2007.
I'm so happy to have my old Specialized bike brought back to life. Many thanks Paul for the excellent work and speedy service.
Drew. Tuesday, October 31, 2006.
Thank you so much for bringing my poor old bike back to it's former self xx
Rhiannon. Tuesday, October 17, 2006.
I took my old mountain bike in to change the tyres, fix the gears etc and make it more of road commuting bike.
Fantastic service. Very impressed with the work done.
I will be recommending these guys to all my friends.
Dawn Turner. Friday, September 22, 2006.
This is the best experience as a customer I have ever had. Absolutely without a shadow of a doubt. BA, Vodafone, Tesco et al. Take notice, this is how it should be.
Simon Ritchins. Wednesday, August 30, 2006.
It is really nice to see that proper customer service still exists. A fantastic job.
Davie Johnston. Monday, June 26, 2006.
Excellent customer service.
John Perrett. Friday, June 23, 2006.
Once again my bike is in tip-top nick! Thanks Paul & Matt. What a super service.
Lou. Monday, June 5, 2006.
Many congratulations on your "Dont! buy a cheap new bike" article. The big problem is, however, how does one put forward this message to the wider public who buy cycles solely by price? I dunno.
James Hodson. Wednesday, May 24, 2006.
I liked your article on cheap bikes - it put me off buying one from Sterling House.
Colin. Tuesday, May 23, 2006.
did a fab job on my bike, everything running like new.
martin waters. Friday, May 19, 2006.
Thanks. Friendly, efficient, knowledgeable. The bike didn't ride this well when I bought it new. Will use again and recommend to friends.
Rob B.. Thursday, May 18, 2006.
brilliant.... my old sit up and beg delievry bike which I ran for 10 years in london with the original single speed now has a new lease of life... ie rebuilt back wheel including a 7 speed hub gear and coaster brake... SCB did a fantstic job and I'm absolutely delighted... also loving the fact i can now cycle up brightons hilly streets... cheers
andrew jameson. Saturday, May 6, 2006.
i cant beleave it, my old bike runs like new!! Excellent service that i would use again and recomend! Don't buy a new bike fix the old one!!!!
james saunders. Monday, April 10, 2006.
Well impressed with the home service and chuffed with what youve done to my bike...it hasn't ridden like that for ages. I'll be recommending you. Cheers.
Ben. Thursday, March 23, 2006.
We love South Coast Bikes! Finally we can ride our bikes without flat tyres, wonky brakes and rusty chains. Paul is the bike worlds equivalent to the shoe elves. A million thanks.
Zoe, Norman and Woody Cook. Monday, March 20, 2006.
An amazing tranformation to my bike - I can't believe you achieved all this in an hour's service! I had forgotten what it's like to ride along in silence, witn nothing rattling. Thank you.
Julie Keen. Tuesday, March 14, 2006.
i cant thank you enough paul. i rode to work the morning after i got my bike back and WOW bike is as good as new, after the damage i did to it i did`nt think it could be fixed that quickly.very very prompt. it was a pleasure having someone who cares and takes pride in what they do.i highly recommend anyone who has a bike problem see south coast bikes. thanks again paul.
steven connor. Thursday, February 16, 2006.
Couldn't be bettered. Punctual (to the minute), friendly and professional, great value and top workmanship. Wouldn't go anywhere else.
Julie Rainey. Wednesday, January 4, 2006.
Excellent service. Helpful and very friendly. I would highly recommend South Coast Bikes to anyone. Thanks
Darren Ford. Tuesday, January 3, 2006.
Anna Roberts. Friday, December 16, 2005.
Very good service - nice to talk to someone who knows what they are talking about. Bike feels much better.
Dominic Morgan. Tuesday, November 1, 2005.
my old but loved Marin was beyond riding after 6 years of brutality, but now it's like new and I can hardly believe the difference. Thinking of buying a new bike? DON'T BOTHER! This was a fast & friendly service, brilliant value for money and the standard of the work amazing. Can't recommend this enough.
Richard Ladd. Friday, October 28, 2005.
I cannot recommend these guys enough, great job, great price and so convenient, will use again and again. A+++++
Graeham Mackenzie. Friday, September 30, 2005.
Amazing service from a dedicated professional. The personal touch is sadly missing these days, but South Coast Bikes manage to incorporate a genuine 'care' for the customer with superb service and results. Thank you Paul.
Sue Simmons. Wednesday, September 21, 2005.
A very professional and efficient service. The convenience is greatly appreciated!
Douglas Chamberlain. Monday, August 8, 2005.
My bike is running like a dream. The service exceeded my expectations. My bike is extremely grateful.
LOU FRERICHS. Monday, August 1, 2005.
I recently bought a fantastic special, the paint job is fantastic and the way it rides well...I leave everyone else for dust.
Mark. Monday, June 13, 2005.
South Coast Bikes are great! They came along, picked up my bike and in less than 24h it was back and ready to ride! Incredible prices and friendly service. Come on, it cannot be easier: It only takes a short phone call!
Carlos Buitrago. Thursday, June 2, 2005.
I'm one of the few lucky people to have bought a refurbished, modern-classic bike from South Coast Bikes. She's a green godess and rides like a dream! Thanks Paul
Clare. Tuesday, April 26, 2005.
Wow - great service for a decent price and a smile thrown in for free. I definately will be returning the next time my bike needs a service and recommending you to all my friends. Thank you!
Jade Tidy. Friday, April 8, 2005.
Thanks Paul, my poor neglected bike is running like new. Highly recommended service.
Jayne F. Wednesday, March 16, 2005.
tip-top notch, Bike like new and a dream to ride, back to p*ssing off taxi drivers in Brighton like a good-un. Well happy with the work and service provided. Why bother with snooty bike shops ever again. I would say that I'll be using again and again and again, but i'm confident that the work carried out will mean a long while before any more is required. Highly recommended.
Ben Hockman. Friday, February 4, 2005.
Thanks Paul - everything the website bills - simple , fast , and the end result is a really cared for bike that rides like a new one.
Max. Wednesday, February 2, 2005.
Fantastic speedy service, my bike is lovely again and i was going to get a new one! All good!!!
Jess E. Saturday, January 29, 2005.
Fantastic collection and return service. A quality job at a quality price. I will be using again....and again, and again!
Tim E. Thursday, January 20, 2005.
Excellent service, good price, thanks alot
Malcolm. Monday, November 29, 2004.
THANKS!! My bike feels like a new bike and I feel like I am incredibly fit all of a sudden as it is SO much easier to cycle!
Soni Putnis. Thursday, August 26, 2004.
Excellent service. Fast, efficent, helpful and all work was carried out to a very high standard at a very reasonable cost. Many thanks.
John Topham. Friday, July 2, 2004.
Many Thanks - The ride quality has been transformed for less than 20 quid!
Jamie Bowden. Thursday, May 6, 2004.
Absolutely fantastic service. My bike feels like new, and was picked up and dropped of at a time that suits me (when and where do you get service like that these days). Highly recommended - I'll certainly be using the service again....
Gordon Hudson. Sunday, April 25, 2004.
the job was so good some pikeys have gone and robbed me back wheel..tip top work
mr matt of sewell. Saturday, April 3, 2004.
Our bikes are like new and we didn't even have to leave the house! Fast, efficient and friendly service, highly recommended.
Nick and Rhona. Thursday, April 1, 2004.
Superb, pick up, drop off. Thanks mate, rides like a new bike at a fraction of the cost. Highly reccomended.
Chris Moore. Friday, March 26, 2004.
excellent - the bike was picked up from my house and was back in no time at all, brakes fixed and gears sorted - I hadn't even had to leave the house - bonus.Mike.
Mike Jennings. Wednesday, February 11, 2004.
A great job done! My bike was finished very quickly at a good price.I had friendly and helpful service. Thank you.
Marie shelton. Saturday, January 17, 2004.
You should add 'compassionate' to your 'friendly local' definition. My trusty old bike had been so scorned and derided until the day South Coast Mobile Bikes arrived, smiled and treated its well travelled parts to some expert care. We'll be back!
Beatrix Musker. Tuesday, January 13, 2004.
Great idea - and I'll be sure to use the service to make sure the kids bikes are safe again this summer.
Lynne East. Tuesday, January 13, 2004.
Excellent service. Good value.
They do what they say they're going to do.
Vincent Gizzi. Monday, January 12, 2004.
Just like magic!! paul picked up our bikes, whipped them into shape and they were back home humming along in a flash. We highly recommend this great service... always given with a smile.
meghan and rachel. Monday, January 12, 2004.
I always enjoy freewheeling, and your service has made the bike literally roll much smoother. Many thanks to the helpful dude who picked it up and dropped it off - truly service with a smile! Well done; I will never waste saturdays queing for indifferent bike repairs again. Cheers, Lloyd.
Lloyd England LLB. Monday, January 12, 2004.
Cheers Paul, still rolling on six months later. I do have a new rattle however! I'll be in touch when it stops raining! Tom.
Tom W. Sunday, January 11, 2004.
Highly recommended. My bike was collected on time and back the next day. Friendly, good value service.
Mary Laurens. Saturday, January 10, 2004.
A great service for a great price. My bike rides like new! Many thanks. Simon.
Simon Grieg. Thursday, January 8, 2004.
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